General Rental Procedure
- Reservations: Equipment is rented on a first come,
first served basis. Not all products are available for same day
delivery. Reservations are always recommended.
- Deposits: A cash or credit card deposit is required
from customers who do not have an established credit account.
The deposit is in addition to the rental cost and is refunded
upon return of the equipment. Deposit amounts vary and will be
specified at the time of rental.
- Rental Period: Daily rental constitutes a 24-hour
period. We are not open Saturdays or Sundays. If you pick up
equipment on Friday after 4:00 pm and return it Monday morning
before 10:00 am, this is considered a one (1) day rental. Otherwise,
we charge for all time equipment is out including Saturdays,
Sundays, and holidays. Late returns are subject to additional
- Damage Waiver: A nonrefundable 10% damage waiver is
charged on all rentals. There are no exceptions unless a Certificate
of Insurance is presented at the time of rental. The damage waiver
is subject to Pennsylvania Sales Tax.
- Certificate of Insurance: On certain rentals, Audio
Visions, Inc. will require a Certificate of Insurance on file
to cover the value of various pieces of equipment for casualty
damage or more, naming Audio Visions, Inc. as "loss payee"
and "additional insured." You will be notified at the
time of rental if a Certificate of Insurance is needed for the
items rented. Audio Visions, Inc. requires the insurance deductible
to be covered either by credit card, cash or company check. The
certificate must also cover all liabilities incurred by use and
operaiton of the equipment and the personnel under the control
of the rentee and shall indemnify and hold Audio Visions, Inc.
harmless from any and all expenses, damages and liabilities.
An original certificate of insurance must be presented to Audio
Visions, Inc. 36 hours prior to the release of the equipment.
Audio Visions, Inc. reserves the right of acceptance of the policy
- Sales Tax: Residents of Pennsylvania must pay Pennsylvania
Sales and Use Tax of 6% unless an Exemption Certificate is presented
at time of rental.
- Additional Day & Weekly Rates: Additional day
rates are 50% of the first day rate. Weekly rates are calculated
at 3.5 times the first day rate; additional weeks are 50% of
the first week rental.
- Methods of Payment: Rental charges are payable at
the time of rental or pick-up unless credit has been established.
We accept cash, personal checks, and Visa, MasterCard, American
Express and Discover credit cards. We reserve the right to require
a valid picture I.D. Upon credit approval, terms are net 30 days.
A monthly service charge of 2% will be added to all past due
- Minimum Charges: Minimum charges for a cash or credit
card rental is $7.50. Minimum charge for open account billing
- Delivery and/or Pick-Up Via Our Trucks: Delivery and
pick-up within a 10-mile radius is available at $25.00 each way.
Additional mileage is billed at $1.60 per mile. Additional charges
may apply to oversized equipment or to sites where ease of access
is restricted. We do our best to meet delivery deadlines; however,
we cannot be responsible for delays due to inclement weather
or traffic conditions beyond our control. Overtime fees apply
to deliveries/pick-ups that cannot be done during our regular
- Shipping: We will ship rental items when applicable.
Shipping via Federal Express or UPS to your destination is added
to the rental contract. Return shipping is paid by the renter.
- Equipment Performance: All equipment is checked to
be sure it is operable when it leaves Audio Visions, Inc. We
help assure success with your rental by providing instructions
on our premises or at delivery site; however, we cannot be responsible
for a customers inexperience in operation of rental equipment.
All equipment is expected to return in the same condition in
which it was presented to our customer. If a piece of equipment
fails the customer must notify Audio Visions, Inc. immediately
regardless of the time. If a customer rents a product and they
can't get it to work, we will check the product and if the product
is found to be defective, we will issue a credit for the rental.
If the product works as proposed no credits will be issued.
- Spare Lamps: Most projectors are supplied with spare
lamps. Burnt lamps must be returned with equipment or the purchase
price of the missing lamp(s) will be added to the rental price.
- Set-Up: Set-up is free when set-up can be done in
15 minutes or less upon delivery. Additional charges apply to
set-ups requiring more than 15 minutes. Overtime fees apply to
set-ups that cannot be done during our regular business hours.
- Audio/Video Technicians: An audio/video technician
may be available to operate equipment during your program or
show. Fees vary.
- Repair Technician: Our repair technician can repair
some professional audio/video equipment. A nonrefundable bench
fee of $35 applies to all repairs and is deducted from the final
cost if the item is repairable. Repairs are billed at $75.00
per hour plus parts.
- Rentals Applied Toward Sales: Unless previous arrangements
have been made, rental charges are not applicable toward purchase
We cannot be held responsible for errors or omissions
in this rental procedure or in the rental catalog.
All prices are subject to change without notice.
questions or comments about this site? Please contact firstname.lastname@example.org
Updated January 6, 2005
2005, Audio Visions Inc. All Rights Reserved.